Privacy Policy
How Kitchen Fitter London handles enquiry details, quote requests and customer communication.
Who we are
Kitchen Fitter London provides kitchen measuring, design support, supply, installation, worktop installation, appliance fitting coordination and renovation services for homeowners across London.
You can contact us by email at Ktchn.fitter.uk@gmail.com or by phone on +44 7454 871569.
Information we collect
When you contact us, request a quote, send a message through the enquiry form, call, email, WhatsApp, or share project details, we may collect:
- your name, email address and phone number;
- your location or postcode area;
- project details, preferred timing, kitchen supplier details, plans, measurements, photos and messages you choose to send;
- technical information generated when you use the website, such as basic server logs used for security and reliability.
How we use your information
We use this information to respond to enquiries, prepare quotes, discuss kitchen renovation requirements, arrange work, manage customer communication, improve the website and keep appropriate business records.
Lawful basis
We usually rely on legitimate interests to respond to enquiries and manage business communication, contract or pre-contract steps where you ask us to quote or carry out work, and legal obligation where records are required for tax, accounting or dispute purposes.
Who we share information with
We do not sell personal information. We may share limited information with trusted service providers that help run the website, deliver enquiry emails, host communications, or complete agreed work. These may include website hosting, email delivery, email or messaging providers, and suitably qualified trades where specialist gas or electrical work is required.
Website enquiry emails
The enquiry form sends submitted details to Kitchen Fitter London by email. Please avoid sending unnecessary sensitive information through the website form.
How long we keep information
General enquiries are normally kept only for as long as needed to respond, quote and follow up. Customer, invoice and project records may be kept for longer where needed for business, tax, accounting, legal or warranty reasons.
Your rights
Depending on the situation, you may have rights to access, correct, erase, restrict, object to the use of, or request a copy of your personal information. You can contact us using the details above if you want to exercise these rights.
Complaints
If you are unhappy with how your information is handled, please contact us first so we can try to resolve it. You can also raise a concern with the UK Information Commissioner’s Office at ico.org.uk.
Changes to this policy
We may update this privacy policy when the website, contact process, services or legal requirements change.